fellbet
Frequently Asked Questions

You must be at least 21 years old to register on fellbet. This is a strict PAGCOR regulatory requirement for all casino-style online gaming in the Philippines — not just a platform policy. Age is verified during KYC. If you misrepresent your age during registration, your account will be suspended and any balance may be forfeited.

fellbet accepts any valid Philippine government-issued ID for KYC: Philippine Passport, LTO Driver's License, SSS ID, UMID, PhilSys National ID, Postal ID, or GSIS e-Card. The document must be valid (not expired) and clearly legible. Submit photos of the front and back of your ID through the account verification section. Most KYC submissions are reviewed within 24 hours.

No — fellbet enforces a strict one account per player policy in line with PAGCOR requirements. Duplicate accounts registered under different names, email addresses, mobile numbers, or payment methods are treated as a material breach of the Terms and Conditions. All duplicate accounts will be suspended and balances held pending investigation. If you've accidentally created two accounts, contact support immediately.

Click "Forgot Password" on the fellbet login page and enter your registered email address or mobile number. You'll receive a reset link or OTP within a few minutes. If you don't receive it, check your spam or junk folder. If the issue persists, contact fellbet support at [email protected] with your registered mobile number for manual verification.

Email [email protected] with the subject "Account Closure Request" from your registered email address. The support team will verify your identity and process the closure. Any remaining verified real-money balance will be returned to your registered withdrawal method within 5 business days. If you're closing your account due to problem gambling concerns, ask to be added to the PAGCOR self-exclusion registry.

The minimum deposit on fellbet is ₱100. This applies across all payment methods — GCash, Maya, BPI, BDO, UnionBank, and 7-Eleven over-the-counter. There is no maximum deposit limit imposed by fellbet itself, though your individual payment provider may have its own per-transaction limits. All deposits are credited to your fellbet wallet instantly or within minutes of confirmation.

GCash withdrawals from fellbet are typically processed within 10 minutes for fully KYC-verified accounts. This service is available 24 hours a day, 7 days a week — including weekends and Philippine public holidays. If your withdrawal is taking longer than 30 minutes, check that your KYC is complete and that your GCash number matches your registered fellbet mobile number. Contact support if the delay continues.

Withdrawals to BPI, BDO, UnionBank, and Metrobank are typically processed within 1 to 4 banking hours during standard banking hours on weekdays. Requests submitted on weekends or Philippine public holidays may not be credited until the next business day. fellbet initiates all withdrawal requests on its end promptly — processing time after that depends on your bank's receiving systems.

The minimum withdrawal amount on fellbet is ₱200. Withdrawals are processed to the same payment method used for your most recent deposit, where technically possible. You must complete KYC identity verification before any withdrawal is processed — this is a PAGCOR and Anti-Money Laundering Act requirement that applies to all players regardless of account age or deposit history.

fellbet does not charge any platform fees for deposits or withdrawals. However, your payment provider — whether GCash, Maya, your bank, or 7-Eleven — may apply their own transaction fees or service charges. For crypto withdrawals via USDT TRC20, blockchain network fees (gas fees) may be deducted by the network, not by fellbet. Check your provider's fee schedule for details.

Yes. fellbet accepts deposits and withdrawals via Coins.ph and USDT TRC20 (cryptocurrency). Coins.ph transactions are typically credited within 30 minutes. USDT TRC20 transfers require blockchain confirmation, which generally completes within 30 minutes to 2 hours depending on network traffic. Make sure you use the TRC20 network specifically — sending USDT on a different network may result in permanently lost funds.

fellbet hosts a large library of slot games from leading providers including JILI Games, Pragmatic Play, PG Soft, Hacksaw Gaming, and more. Popular titles include JILI's Fortune Gems, Money Coming, and Super Ace, as well as Pragmatic Play's Gates of Olympus and Sweet Bonanza. Games are available on both desktop and mobile browsers — no app download required. RTP values are published within each game's paytable or info screen.

Yes — fellbet offers a full live casino section featuring live baccarat, live roulette, live blackjack, live sic bo, and live game shows, streamed in real-time with professional dealers. Tables are available in both standard and high-stakes configurations. The live casino section is accessible directly from the fellbet Casino page and works on both mobile and desktop without any app installation.

Yes. The entire fellbet platform is fully mobile-optimised and works on any Android or iOS device through your mobile browser — Chrome, Safari, or Firefox all work well. There is no separate app to download. Simply visit fellbet.vip on your phone, log in, and all games including slots, live casino, bingo, and fishing games load directly in the browser without any installation required.

All software-based games on fellbet use certified Random Number Generator (RNG) technology, independently verified by the game provider's certification body. This means each game outcome is statistically random and cannot be predicted, influenced, or adjusted by fellbet. RTP (Return to Player) percentages are set by the game provider and documented in the certification. fellbet does not modify RTP settings for any game.

fellbet offers sports betting covering international and local leagues including the NBA, PBA (Philippine Basketball Association), UFC, boxing, and football. E-sabong (online cockfighting) is also available on the platform where regulatory conditions permit. For the latest availability of specific sports markets or sabong events on fellbet, check the sports and sabong sections in your account after logging in.

fellbet runs a welcome bonus for newly registered players — the specific offer and matching percentage are updated regularly, so check the Promotions section after creating your account for the current terms. All welcome bonuses on fellbet come with a wagering requirement that must be met before bonus-derived winnings become withdrawable. Read the promotion's full terms before opting in.

A wagering requirement (also called a rollover requirement) specifies how many times you must wager a bonus amount before the resulting winnings can be withdrawn. For example, a ₱500 bonus with a 10x wagering requirement means you must place ₱5,000 in total bets before withdrawing. On fellbet, wagering requirements and validity periods are clearly stated on each promotion's terms page. Real-money funds are always used before bonus funds.

No — bonus funds themselves are not directly withdrawable on fellbet. Bonuses are promotional credits used for wagering. Only winnings generated from bonus play become eligible for withdrawal, and only after the wagering requirement for that promotion has been fully met. Once the wagering requirement is satisfied, the resulting withdrawable balance is treated as real money and processed via your normal withdrawal method.

Log in to your fellbet account and navigate to the Promotions or Bonus section in your account dashboard. This shows your active bonus, the wagering requirement target, how much you've already wagered toward it, and the expiry date. If you can't find this information, contact fellbet support and the team can provide a full breakdown of your current bonus status.

Yes. fellbet operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), the statutory body that regulates all gaming in the Philippines. PAGCOR licensing means fellbet is subject to ongoing regulatory oversight including player protection requirements, AML compliance, fair play standards, and responsible gaming obligations. License details are available on the fellbet About Us page.

fellbet provides five built-in responsible gaming tools accessible from your account settings: deposit limits (daily, weekly, or monthly), loss limits, session time alerts, cooling-off periods (24 hours to 30 days), and permanent self-exclusion. All tools can be activated without contacting support. Cooling-off periods and self-exclusion take effect immediately and cannot be reversed during the active period.

To self-exclude permanently from fellbet, email [email protected] with the subject line "SELF-EXCLUSION REQUEST" from your registered email address. The support team will verify your identity, close your account, and return any remaining real-money balance to your withdrawal method within 5 business days. You can also request that your exclusion be registered on the PAGCOR national self-exclusion database, which covers all PAGCOR-licensed operators in the Philippines.

You can reach fellbet support 24 hours a day, 7 days a week by emailing [email protected] or via the live chat feature available when you are logged into your account. Support is provided in both English and Filipino (Tagalog). For account-specific issues, have your registered mobile number and a brief description of the issue ready to help the team resolve your query faster.