Gambling should always be fun — a form of entertainment, not a way to make money or escape problems. fellbet takes its PAGCOR-licensed obligations seriously. This page covers the tools, rules, and resources available to every Filipino player on our platform.
At fellbet, we're in the business of providing a great gaming experience — live casino, slots, bingo, fishing games — for Filipino players who enjoy them. But we've always been clear about something: gambling is not an investment strategy. You should only ever wager money you can comfortably afford to lose.
That's not just a boilerplate disclaimer. It shapes how fellbet builds its product. Every account includes built-in responsible gaming tools — deposit limits, session timers, cooling-off periods, and self-exclusion — that are accessible directly from your account settings, not hidden in a support ticket process.
PAGCOR requires all licensed platforms to implement these protections. fellbet meets those requirements and goes beyond them — because a gaming platform where players spiral into unsustainable behaviour is not a platform we want to run, regardless of what the regulation floor requires.
The 21-year minimum age for casino-style gambling in the Philippines isn't arbitrary. PAGCOR set it specifically because casino gaming — including online slots, live baccarat, and digital bingo — carries a different risk profile from other leisure activities. Younger players, particularly teenagers, have developing impulse control and are statistically more vulnerable to developing problematic gambling behaviours.
fellbet enforces the 21+ requirement through KYC identity verification using government-issued Philippine IDs. Every player must submit valid ID before withdrawals are enabled, and accounts flagged for potential underage access are suspended immediately pending investigation.
We also maintain a parental controls resource: if you're a parent or guardian concerned that a minor in your household may be accessing fellbet or similar platforms, contact our support team at once. We will cooperate fully, including with PAGCOR and Philippine law enforcement where required.
These tools are available in your account settings right now — no support ticket required, no waiting period to activate. They are designed to keep gambling in its proper place: entertainment.
Set the maximum amount you can deposit into your fellbet account in a day, a week, or a month — your choice. Once active, you cannot increase the limit for a minimum of 7 days. Lowering a limit takes effect immediately. This is the single most practical tool for staying within your entertainment budget.
Set a maximum net loss threshold over a defined period. When your losses reach the limit, further play is suspended until the period resets. Loss limits are different from deposit limits — they track actual gambling outcomes, not just how much money you put in, making them more targeted for responsible gaming purposes.
Configure automatic in-platform notifications when your session reaches a duration you've defined — 30 minutes, 1 hour, 2 hours. These aren't suggestions; they're clear visual interruptions that ask you to consciously decide whether to continue. Extended uninterrupted gaming sessions are one of the early behavioural markers of problematic play.
Temporarily lock your fellbet account for a period of your choosing — 24 hours, 7 days, or 30 days. The lock takes effect immediately and cannot be overridden during the active period. There are no exceptions, no "I changed my mind" unlocks. Your account resumes access automatically when the period ends.
Permanent account closure, processed through the fellbet support team. Once you self-exclude, your account is closed, your remaining verified balance is returned to your withdrawal method, and you will not be able to re-register with fellbet. We also participate in the PAGCOR self-exclusion registry — covering all PAGCOR-licensed platforms in the Philippines.
Request a full history of your deposits, withdrawals, game sessions, wins, and losses from the fellbet account dashboard at any time. Having an honest, data-based view of your gambling activity over the past 30 or 90 days is one of the most effective ways to maintain perspective on whether your play remains within healthy limits.
Problem gambling doesn't usually announce itself. It develops gradually — small shifts in behaviour that are easy to rationalise. Here are the most common warning signs, drawn from public health guidance and player welfare research applicable to the Philippine context.
Be honest with yourself. If any of these sound familiar, the tools on this page exist for exactly this situation. Using them is a sign of strength, not weakness.
Placing more bets specifically to recover money you've already lost is one of the clearest markers of problem gambling. The logic feels rational in the moment — "I just need one win to get back to even" — but it's a loop. The house edge means that extended play to recover losses statistically deepens them. If you notice yourself thinking this way, stop the session immediately and activate a cooling-off period.
When gambling shifts from a leisure activity you talk openly about to something you hide, lie about, or feel ashamed of — that's a signal. Secrecy usually means that on some level you already know the activity has moved outside healthy limits. In Filipino families especially, where financial decisions are often collective, hidden gambling can cause disproportionate damage to trust and relationships.
Borrowing money — from friends, family, informal lenders, or credit services — specifically to fund gambling, or selling personal property to generate gambling funds, is a serious escalation that requires immediate intervention. If you're at this point, please use the self-exclusion tool on fellbet and reach out to a professional support resource immediately.
Using gambling as a way to escape problems, manage anxiety, relieve boredom, or cope with negative emotions is a behavioural pattern associated with gambling disorder. When the activity shifts from entertainment to emotional regulation, it crosses from recreation into dependency territory. This pattern is particularly common during high-stress periods — job loss, relationship problems, financial pressure — which are precisely when limits matter most.
Planning to play for an hour and still being active five hours later — repeatedly — is a loss of control signal. Healthy gambling means you can stop when you plan to. If you regularly play significantly longer than you intended, or if attempts to cut back keep failing, the session time alert and cooling-off tools on fellbet exist precisely for this situation. Use them proactively, before the problem deepens.
The questions below are adapted from established problem gambling screening tools used by public health professionals. They are not a clinical diagnosis — they are a prompt for honest self-reflection.
If you answer "yes" to three or more of these questions about your fellbet use or gambling generally over the past 12 months, we strongly recommend reaching out to the support resources listed in the next section.
Self-exclusion is the right call when you recognise that your gambling has moved beyond entertainment. The process is straightforward and our support team will handle it with complete discretion — no judgment, no pressure.
Once self-excluded from fellbet, your remaining verified balance is returned to your registered withdrawal method. The exclusion is permanent from the fellbet platform and can also be registered on the PAGCOR-wide self-exclusion database, covering all licensed operators in the Philippines.
Email [email protected] with the subject line "SELF-EXCLUSION REQUEST" or start a live chat session and tell the agent you want to self-exclude. You can also access the cooling-off tool immediately from your account settings while you wait for the permanent exclusion to be processed.
The support team will verify your identity to ensure the exclusion is applied to the correct account. This protects you — it ensures no one else can trigger an exclusion on your behalf without your knowledge.
Your fellbet account is closed. All active bonuses are forfeited. Any remaining verified real-money balance is returned to your registered withdrawal method within 5 business days.
If requested, fellbet will submit your details to the PAGCOR self-exclusion database, which is shared with all PAGCOR-licensed operators in the Philippines. Inform the support agent if you want this step included — it is strongly recommended for anyone with significant problem gambling concerns.
Self-exclusion removes the immediate access to gambling, but it doesn't address the underlying pattern. We encourage all self-excluding players to connect with professional support resources — see the section below for Philippine-specific help options.
These resources are available to Filipino players who need support beyond the tools available on the fellbet platform. Self-exclusion from gambling is a strong first step — professional support is the next one.
The Philippine Amusement and Gaming Corporation maintains a player protection programme for all PAGCOR-licensed platforms, including the national self-exclusion registry. Information is available on the PAGCOR official website.
The NCMH is the Philippines' primary government mental health facility, based in Mandaluyong City. It provides counselling and treatment services for behavioural health conditions including gambling disorder. Services are available to all Filipinos.
For platform-level support — activating limits, cooling-off, self-exclusion, or just a non-judgmental conversation about your account — the fellbet Filipino-speaking support team is available 24/7. They are trained on responsible gaming protocols.
As a PAGCOR-licensed operator, fellbet is legally required to implement and maintain: minimum age verification (21+), KYC identity checks, a self-exclusion programme, access to the PAGCOR national self-exclusion registry, responsible gaming tools in all player accounts, player complaint mechanisms, and regular compliance reporting to PAGCOR. These are not optional extras — they are conditions of our license. Players who feel that fellbet has failed to meet any of these obligations may lodge a complaint directly with PAGCOR.
All the responsible gaming tools described on this page are live in your account the moment you register. Set your deposit limits before your first bet. Keep gambling what it should be — entertainment. GCash deposits from ₱100. 21+ only. PAGCOR-licensed.